What
does First Call For Help do?
First Call For Help connects families and individuals
in need of help to many community resources, such as
financial assistance, emergency food assistance and
shelter, affordable housing, abuse/neglect, child care,
disability, education, emergencies, employment, health/medical
care, mental health, special transportation needs, substance
abuse treatment and prevention services.
Using a carefully maintained, comprehensive database,
First Call assists clients (and those organizations
working to help them) to obtain proper help in a timely
fashion. First Call 2-1-1 is available to people of
any socio-economic status, race, ethnicity, gender,
sexual orientation, religion, age, physical ability,
or language.
First Call offers active listening to people who need someone to talk to or are in crisis.
First Call offers additional services as needed during times of emergencies.
What does the service cost and when is it available?
First Call's service is free and confidential and available 24hrs. everyday.
What
is 2-1-1?
2-1-1 is the new easy-to-remember telephone number to
reach First Call. Calls to 2-1-1 are toll-free. To find
out more about 2-1-1 in NJ, visit http://www.nj211.org.
To find out more about 2-1-1 nationwide, visit http://www.211.org
What
do most people call about?
The most frequent requests for help are in the areas
of:
| Financial
Assistance |
Mental
Health Care |
| Housing |
Basic
Needs (food, clothing etc.) |
| Health
Care |
Donations |
Other
Services
First
Call Forum - A speedy way for organizations
to communicate about client needs, program
announcements, donations available or needed. Click here for more details and to find our how to sign
up for the Forum.
On-line Searchable Database of Services
- First Call's extensive database is on-line.
Click here to search the database. |
Trouble
dialing 2-1-1 from cell, business, or pay phones?
 2-1-1 is accessible from landline and cellular phones. It is also available from certain VOIP carriers. If you cannot dial 2-1-1 from your phone, contact your phone company and let them know.
Although it may not be a free call, 2-1-1 is available from pay phones.
Companies
who use PBX or private business exchanges may not
have set up 211 in the system. If you cannot dial
2-1-1 from your office, please contact your information
technology department and let them know to update
the system so you can call 2-1-1. In any case, 2-1-1
is always available by calling 1-800-HELP-555 (1-800-435-7555).
It's a toll-free call
|
